Grey Matter Performance (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information obtained through our website. This policy applies only to information collected through our website for general, non-clinical purposes.

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This policy does not govern Protected Health Information (PHI) collected as part of mental health counseling services. PHI is covered under our HIPAA Notice of Privacy Practices, which is provided to all counseling clients and is available upon request.

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1. Information We Collect Through Our Website (Non-PHI)

We collect limited information when you use our website for browsing, submitting general inquiries, or interacting with non-clinical features. We do not ask for or require medical or mental health information on this website.

 

Log Data

When you visit our website, our servers may automatically collect basic information provided by your browser, such as:

• IP address

• Browser type and version

• Pages viewed

• Date and time of visit

• Time spent on pages

• Referring website

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This information is used for website optimization and security.

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Device Data

We may collect device-related information, including:

• Device type

• Operating system

• Browser settings

• Approximate geographic location (IP-based)

 

This helps us improve site functionality and user experience.

 

Personal Information You Voluntarily Provide

You may choose to provide general personal information through website forms (such as a contact form or newsletter signup), including:

• Name

• Email address

• Phone number

• General inquiry information

 

Please do not include medical, mental health, or other sensitive information in website forms or email. These communication channels are not intended for transmitting PHI.

 

2. Protected Health Information (PHI)

Any information shared for the purpose of mental health counseling, diagnosis, treatment, or payment for clinical services is considered PHI and is protected under HIPAA.

 

PHI is not collected through the public areas of this website.

• PHI is only collected through secure, designated systems such as our HIPAA-compliant client portal or during sessions.

• PHI is governed exclusively by our HIPAA Notice of Privacy Practices, not by this website privacy policy.

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f you are a current or prospective counseling client, please contact us to receive a copy of our HIPAA Notice of Privacy Practices.

 

3. How We Use Website (Non-PHI) Information

We may use the information collected through the website for:

• Responding to general inquiries

• Improving website functionality, performance, and user experience

• Internal analytics and administrative purposes

• Security monitoring and troubleshooting

• Sending non-clinical newsletters or updates (with your consent)

 

We do not use or share PHI for marketing or advertising.

 

Website analytics data is non-identifiable and is used only for site improvement.

 

4. Third-Party Service Providers (Non-PHI)

We may use third-party providers to support website operations, including:

• Website hosting

• Email delivery

• Scheduling or contact tools

• Security monitoring

• Analytics

 

These providers may have access to non-PHI website data only.

 

We do not send PHI to third-party tools that are not HIPAA-compliant.

 

If you are a counseling client, please only submit PHI through our secure, HIPAA-compliant client portal—not through general website forms.

 

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies for:

• Website analytics

• Performance optimization

• User preference settings

 

These technologies do not collect PHI.

 

You can set your browser to refuse cookies; however, some website features may not function optimally.

 

6. Your Choices and Rights (Website Data Only)

Access and Correction

You may request access to or correction of personal information you submitted through website forms.

 

Unsubscribing From Communications

To unsubscribe from non-clinical newsletters or announcements, use the opt-out link provided in emails or contact us directly.

 

Do Not Submit PHI Through the Website

You are responsible for ensuring that PHI is submitted only through designated secure systems.

 

7. Data Security

We take reasonable administrative, technical, and physical measures to protect the information we collect through our website.

 

However:

• No method of electronic transmission is 100% secure.

• General website communication (email, contact forms) is not HIPAA-secure.

 

For PHI, we use HIPAA-compliant platforms only.

 

8. Links to External Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing personal information.

 

9. Children’s Privacy

Our website is not intended for children under 13. Minors receiving counseling services are protected under HIPAA and state laws, not by this general website policy.

 

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted indicates acceptance of the updated policy. Significant changes that affect your rights will be clearly communicated on the site.

 

 

Contact Us

If you have questions about this Website Privacy Policy or wish to exercise any rights regarding website data, please contact:

 

Grey Matter Performance
Email: mdustin@greymatterperformance.org
Phone: (979)661-8983
 

To request our HIPAA Notice of Privacy Practices, please contact us directly.

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Last updated December 2025.